Effective Date: 09/04/2025

1. Introduction Rise Studio SCS ("Rise Coaching", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

2. Who We Are Legal Name: Rise Studio SCS Commercial Name: Rise Coaching Registered Address: Grostraat 7, 3090 Overijse, Belgium Company Number: BE0699857572 Email for Privacy Inquiries: carles@rise-coaching.be

3. What Data We CollectWe collect the following types of personal data:

• Full name and surname

• Email address

• Any additional details you voluntarily provide via contact forms, booking tools or emails

We do not collect sensitive personal data such as health information, ethnic origin, or gender identity.

4. How We Collect Data We collect data via:

• Website forms (e.g., newsletter opt-ins, contact forms, ebook downloads)

• Calendly booking system

• Email communication

• Analytics tools (e.g., Google Analytics)

• Social media engagement

5. Why We Use Your Data Your personal data is used for the following purposes:

• Sending newsletters and value-based email campaigns

• Booking coaching sessions, webinars, or workshops

• Providing invoices and processing payments

• Improving our services and website through analytics

• Running targeted marketing campaigns

6. Legal Basis for Processing We process your data based on:

• Consent (e.g., newsletter opt-in)

• Contractual necessity (e.g., providing coaching services)

• Legitimate interest (e.g., marketing to existing contacts)

• Legal obligations (e.g., accounting and tax laws)

7. Your RightsYou have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent at any time

• Lodge a complaint with a supervisory authority

You can unsubscribe from emails at any time by clicking the link at the bottom of each message. To request deletion or make corrections, email us at carles@rise-coaching.be.

8. Data Retention We retain your personal data for as long as necessary to fulfill the purposes outlined above, or as required by law.

9. Data Storage Your data is securely stored using:

• System.io

• Google Drive

• Active Collab

10. Third-Party Processors We may share your data with trusted third-party services who help us deliver our services:

• System.io (email marketing, CRM)

• Calendly (scheduling)

• Zoom / Google Meet (video calls)

• Google Analytics (usage tracking)

• Canva (design work)

• Active Collab (project management)

These services are GDPR-compliant and only process data on our behalf.

11. Cookies & Tracking TechnologiesPlease refer to our separate [Cookie Policy] for detailed information on how we use cookies and similar tracking tools.

12. Contact Us If you have any questions or concerns about your data, contact: Carles Gascon Email: carles@rise-coaching.be

This Privacy Policy may be updated from time to time. The latest version will always be available on this page.